NBI Sales Engineer

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane® and Thermo King , sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work

On-Site (5 days)

Principal Responsibilities

• Act as customers’ representative and point of contact for any and all matters specific to the customers
• Encourage customer growth and loyalty to the company through continuous support and customer assistance Manage a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identify potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identify potential opportunities with existing and new customers and update customers on Service Valued Added Offering, such as TCS, AFD retrofit etc.
• Resolve customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on Hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepare and review contract terms and conditions using standard Trane templates when applicable.
• Present the proposal to the customer.
• Provide marketplace feedback, including competitive information, customer expectations, industry trends, etc.

Candidate Profile

In terms of the performance and personal competencies required for the position, we would highlight the following:

• Bachelor's degree in engineering
• At least 2 years’ direct sales experience. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be essential.
• Ability to read, analyze, and interpret engineering documents.
• Able to solve complex problems. Integrates and interprets data from diverse sources to find solutions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Excellent verbal and written communication skills
• Able to work independently and collaborate with multi-functional teams
• Organizational and time management skills
• Customer focus mindset
• Innovative mindset and willing to explore new front
• Strong computer skills in a Microsoft Office environment

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.