Pre-Sales Specialist (Campus Hiring,Batch of 2027)

About Us

Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines.

Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale - helping them increase customer lifetime value and deepen brand relationships.

Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide.

Our Global Impact

• 400+ Million members connected through our platform.
• 100+ Global Brands trust us to drive loyalty and brand devotion.
• 3-Time Winner of “Best Technology Innovation in Loyalty”.
• Global recognitions for Excellence in Loyalty Management under numerous categories.
• Recognised as a ‘Strong performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025.

Explore more about us at www.lji.io

About the Role

We are looking for enthusiastic, articulate, and business-oriented MBA graduates to join our Pre-Sales team which offers an opportunity to combine business understanding, analytical thinking, communication skills, and technology to help solve business challenges.

As a Pre-Sales Specialist, you will work closely with Sales, Product, and Solution Consulting teams to understand enterprise requirements, develop solution narratives, prepare presentations, and demonstrate how LJI’s GRAVTY® platform can address business needs.

Key Responsibilities

• Collaborate with the sales team to identify and assess the technical requirements of potential clients.
• Create customized proposals and respond to RFPs/RFQs based on client needs, including cost estimates, timelines, and project scope and communicate the value proposition that LJI can bring to the table.
• Provide technical support during sales, including responding to technical queries and facilitating proof-of-concept trials.
• Deliver compelling product demonstrations and presentations to showcase how our offerings address client challenges and deliver value.
• Engage with clients to answer technical questions, address concerns, build strong relationships and align solutions with their goals and deliver results.
• Advocate relentlessly to meet/exceed clients’ expectations.
• Master the Tech Trends to provide meaningful insights or recommendations.
• Work closely with cross-functional teams, including product development, marketing, and customer success, to ensure alignment and deliver exceptional customer experiences.

An Ideal Candidate

An exceptional individual who thrives in a fast-paced, dynamic environment and possess:

• An MBA/PGDM degree in Marketing; complemented by a bachelor's degree in Engineering OR Mass Communication.
• Strong verbal and written English communication skills.
• Excellent presentation, articulation, and interpersonal skills.
• Strong interpersonal and relationship-building skills, with a customer-centric mindset.
• Strong business acumen, structured thinking, and problem-solving abilities.
• Ability to research unfamiliar industries and synthesize information into clear business insights and develop practical, customer-centric solutions.
• Proficiency in PowerPoint and Excel; familiarity with data visualization tools is an advantage.
• Curiosity about enterprise technology, SaaS products, AI, customer experience, and loyalty programs.
• Willingness to learn technology concepts and engage confidently with business and technical stakeholders.

Why Join us ?

At LJI, you’ll have the opportunity to work at the intersection of business and technology, engage with global enterprise customers, and contribute to solutions that transform customer loyalty and engagement. If you enjoy solving business problems, presenting ideas, and exploring how technology can address real-world business challenges, this role offers an excellent foundation for your career.