Retail Account Manager
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The posting
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
We are looking for a highly motivated and data driven Account Managerto join our growing team.
As an Account Manager you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.
Day-to-day in this role you’ll
- Partner growth - drive the commercial growth of existing retail partners;
- Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt;
- Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results;
- Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;
- Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance.
Our humble expectations
- 2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus;
- Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale;
- Project management - skilled in stakeholder management and process implementation;
- Ownership - proactive, structured and detail - oriented and a “can do” attitude;
- Excellent communication skills, fluency in English;
What we offer
- A fast-growing tech company with lots of career opportunities, both locally and internationally;
- Employee Assistance Programme - therapy and wellbeing;
- Employee discount on all Wolt orders.
Next steps
If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
Taken from Wolt's own posting, last seen live on 14 Nov 2026.
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The application
Your details and CV, then 4 questions.
- 1.Wolt Recruitment Privacy StatementPick one: I understand that my personal data will be processed in accordance with Wolt’s recruitment privacy statement.
- 2.Our office is located in Skopje ( Maksim Gorki str. No.13, Business Center Nastel) and the role requires being in the office and also field visits. Are you based in Skopje?Short answer
- 3.The role requires an advanced level of English, as company-wide communication is conducted in English. How would you describe your level of English?Short answer
- 4.What are your salary expectations in MKD gross per month? Please note that the gross amount is the amount before taxes.Short answer
From Wolt's apply page, checked 4 Nov 2026.
About Wolt
A food, grocery and retail delivery app in over 500 cities in 30 countries, part of DoorDash since 2022, that sells restaurants and shops a place on the app, plus in-app ads and promotions, Wolt Drive delivery for merchants' own channels and Wolt for Work meal and benefit programs for employers.
Pay schedule: Priced postings pay on-target earnings that mix base salary with variable pay tied to hitting targets, senior leaders may get restricted stock units, and local benefits named include private health insurance, a gym pass, daily lunch and discounts on Wolt orders.
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