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Robotics Field Engineer - MEX

Stäubli logoStäubliQueretaro, MexicoFull-timeListed 4mo ago
Apply on Stäubli (shows the role here)Before you apply: what we know about Stäubli

The posting

Company Description

Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Description

As a Robotics Field Robotics Engineer, you provide on-site and remote technical support to ensure optimal performance and reliability of robotic systems. You diagnose, repair, and maintain equipment while acting as a key interface between customers and internal teams, ensuring high service quality and system uptime.

Reports to

Local Service Manager / Head of Services North America

Field Service & Customer Support

  • Provide on-site repair, troubleshooting, maintenance, and programming support
  • Diagnose robotic systems and resolve issues efficiently
  • Restore system operation and ensure customer satisfaction
  • Support commissioning and emergency interventions

Remote Support & Hotline

  • Provide technical support via phone and email
  • Manage customer hotline requests
  • Guide customers through troubleshooting and resolution remotely

Service Execution & Reporting

  • Document activities in CRM
  • Provide detailed service reports
  • Track system performance and issues

Coordination & Improvement

  • Coordinate with service management and teams
  • Provide feedback for continuous improvement
  • Support knowledge sharing

Adheres to all safety, quality and environmental standards

Qualifications

  • Bachelor’s or Associate degree in Engineering, Robotics, or related field
  • 3+ years experience in robotics or industrial automation
  • Strong robot programming and troubleshooting skills
  • Knowledge of electrical, mechanical, and control systems
  • Ability to read and interpret technical documentation
  • Strong communication and customer interaction skills
  • Willingness to travel up to 75%
  • Fluent English speaker

Work schedule

Willingness to travel as required both domestically and internationally (up to 75%)

Taken from Stäubli's own posting, last seen live on 2 Nov 2026.

Apply on Stäubli (shows the role here)

About Stäubli

A Swiss industrial group selling quick-release fluid couplings, electrical connectors (including the MC4 solar plug), industrial robots, weaving machinery and Prevost compressed-air fittings to manufacturers, OEMs and engineering firms.

Pay schedule: Salaried employment with a performance bonus, profit share or annual incentive plan depending on the country, and a company car on the German field territory.

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