Sales Development Representative (Enterprise)

Who we are

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your Role

We are investing in the next phase of our growth. As our first Sales Development Representative (SDR), you'll play a key role in building qualified pipeline into our priority industries across EMEA. Working alongside Enterprise Account Executives and Marketing, you'll identify, engage and qualify prospective customers, helping to create new business opportunities within some of the world's largest and most regulated organisations. This is more than a traditional SDR role.

We are looking for someone who enjoys taking ownership, is naturally curious, and wants to help build a modern enterprise prospecting function. You'll have the opportunity to shape how we approach strategic account development while developing the skills to progress into Enterprise Sales or future leadership. This is an opportunity for someone who wants more than a traditional SDR role, someone who wants to learn enterprise selling, influence go-to-market strategy and build the skills to become a future Enterprise Account Executive or SDR Team Lead.

Your Responsibilities

Your primary objective is to generate qualified pipeline and create new business opportunities across our priority target accounts. You'll achieve this through a combination of strategic outbound prospecting, account research, marketing engagement and close partnership with our Enterprise Account Executives.

Generate Qualified Pipeline

Your core responsibility is creating qualified sales opportunities.

You will

• Generate qualified opportunities through strategic outbound prospecting.
• Secure discovery meetings for Enterprise Account Executives.
• Qualify prospects before progressing opportunities into the sales pipeline.
• Build and maintain a healthy pipeline of opportunities against quarterly targets.
• Execute multi-channel outreach using phone, email, LinkedIn and other engagement channels.

Develop Strategic Target Accounts

Support Enterprise Account Executives by developing a strong understanding of priority target accounts.

You will

• Research enterprise organisations and key decision makers.
• Identify buying centres and relevant stakeholders.
• Monitor trigger events and business initiatives.
• Build account intelligence within Salesforce.
• Help identify whitespace opportunities within strategic accounts.

Support Marketing and Events

Work closely with Marketing to maximise the commercial impact of campaigns and events.

You will

• Support executive roundtables, webinars and industry events.
• Follow up attendees and convert engagement into qualified meetings.
• Execute targeted outreach aligned to marketing campaigns.
• Share market feedback to help improve future campaigns.

Continuously Improve

As part of a growing function, you'll contribute ideas that improve how we prospect and engage customers.

You will

• Share successful messaging and outreach approaches.
• Contribute to account development best practice.
• Capture market intelligence and competitor insight.
• Continuously develop your own skills through coaching and training.

Success Measures

Success in this role will be measured by outcomes.

Commercial

• Qualified opportunities created
• Pipeline generated
• Pipeline influenced
• Discovery meetings secured
• Opportunity progression
• Contribution to new business revenue

Operational

• Strategic account coverage
• CRM quality and account intelligence
• Marketing and event conversion
• Stakeholder engagement across target accounts

About you

• Educated to degree level or equivalent professional experience.
• 2–4 years' experience in Sales Development, Business Development or Enterprise Prospecting who is ready to take the next step in their career.
• A proven ability to generate qualified pipeline.
• Strong communication and relationship-building skills.
• Commercial curiosity and a desire to understand customers' businesses.
• Confidence engaging senior decision makers.
• Excellent organisation and attention to detail.
• Experience using Salesforce, LinkedIn Sales Navigator and modern sales engagement tools.
• A proactive, self-starting mindset with a willingness to learn.
• Resilience, accountability and a strong work ethic.

****Preferred experience

• Experience selling into Financial Services, Technology or other regulated industries would be advantageous.

What you can expect

This is an opportunity to help build something from the ground up. You'll receive structured onboarding, coaching and development while working alongside experienced Enterprise Sales professionals. You'll gain exposure to strategic account planning, enterprise sales methodologies and some of the world's largest organisations. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. As our Strategic Account Development function grows, successful candidates will have opportunities to progress into Enterprise Account Executive, Senior SDR or future SDR leadership roles.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com .

What you can expect

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com .