Sales Engineer – Service Division

At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to

Service Manager

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Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: #LI-Hybrid

This role is contributing to the Electrification Service business in Zagreb with the possibility to consider flexible locations.

You will be mainly accountable for

• Selling products, systems, and services to customers, achieving business targets for the assigned service business.
• Establishing and maintaining effective customer relationships to understand their needs, promote the full product, systems, and services offering, and align to provide solutions. Ensuring a positive customer experience throughout the sales process.
• Ensuring efficient marketing activities and value propositions to customers.
• Identifying and driving the development of new market opportunities, including digital sales opportunities, and promoting digital solutions to customers.
• Managing administrative procedures in sales processes and supporting collection and project management activities when needed.
• Preparing offers in coordination with the bid and proposal department and/or the Marketing Manager, ensuring appropriate technical and financial aspects of offers, including prices and trading conditions.

Qualifications

• You hold an Electrical Engineering Degree
• You have at least 3 years experience in Sales and Marketing
• Strong sales competency like digital capability & knowhow, should have experience and knowledge of Medium Voltage and Low Voltage systems and solutions
• Knowledge of MS Office tools and Salesforce would be considered an advantage
• Skills like strong learning ability, customer orientation, good sense of responsibility and personal integrity are required
• You hold current driving license valid in Croatia to be able to travel to costumers
• Fluency in English and Croatian languages both written and spoken

Locally, you can count on

• Competitive compensation: Attractive salary packages and performance bonuses.
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Meal allowance: Meal allowance is provided to support daily lunch expenses.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.