Senior Account Manager - International Remittance
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The posting
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
We are seeking a dynamic and results-driven Senior Account Manager to join our International Remittance team. The successful candidate will be responsible for managing and growing relationships with merchants and partners across industries. This role requires strong business development skills, account management expertise, and a deep understanding of the payments and fintech ecosystem.
What you'll do
- Build and maintain strong relationships with existing merchants to drive transaction volume, retention, and overall satisfaction.
- Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
- Collaborate with internal teams (Product, Technology, Operations) to ensure smooth onboarding and integration.
- Act as the main point of contact for merchant queries, support requests, and escalations.
- Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth and upselling.
- Stay informed on industry trends, competitor offerings, and customer needs within the payments and fintech space.
- Has experience in handling regional accounts such as North America, Latin America, EMEA, and Asia-Pacific.
What you'll need
- Bachelor’s degree in Business, Finance, Marketing, or related field.
- Proven experience in sales, business development, or account management within fintech, payments, or financial services.
- With 3–5 years of experience in key account management, or business development, preferably in fintech, banking, payments, or e-commerce.
- Strong negotiation, communication, and relationship management skills.
- Ability to analyze data and identify actionable insights for account growth.
- Self-motivated, target-driven, and able to work in a fast-paced environment.
- Familiarity with remittance, payment gateways, or digital wallets is an advantage.
- Familiarity with Web3 ecosystems, crypto products, or blockchain technologies is a strong advantage.
- Ability to speak and understand Mandarin Chinese is a plus.
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Taken from Coins.ph's own posting, last seen live on 14 Nov 2026.
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The application
Your details, CV and LinkedIn, then 6 questions (1 written).
- 1.Should we choose to hire you, how many days notice period would you need to onboard with us?Pick one: I can start immediately · I can start in less than 30 days · I can start in 30 days · I will need more than 30 days
- 2.What is your level of proficiency in English?Pick one: Native or Bilingual · Professional · Conversational · No Proficiency · optional
- 3.Are you able to to speak Mandarin on a business level?Yes or no
- 4.To ensure we are aligned with your expectations, kindly provide your current salary and your expected salary range in a monthly gross basis for this positionWritten answer
- 5.Do you willingly consent to collection, use, and processing of your personal information that you will supply in the course of your application, for purposes of recruitment within Coins.ph and our related entities? If you have any data privPick one: I understand and acknowledge the privacy notice above · I don't understand and acknowledge the privacy notice above
- 6.To the best of your knowledge, are you related (either by affinity or consanguinity) to anyone who is currently working at Coins.ph or any of its affiliates?Pick one: Yes · No · I am not sure
From Coins.ph's apply page, checked 12 Nov 2026.
About Coins.ph
A Philippine e-wallet and crypto app whose business side sells QR Ph and POS acceptance, payouts, remittance and OTC and FX trading to merchants, enterprises and institutions.
Pay schedule: Salaried employment with targets on transaction volume, revenue and merchant onboarding; no posting describes a commission, bonus or benefits package.
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