(USA) Manager, Revenue Operations Scaled Services, Enablement and Support (Walmart Connect)

Position Summary...

Walmart Connect’s Revenue Operations organization helps teams deliver consistent, high-quality support as our business grows. Within Revenue Operations, the Program Operations team partners across our global Enablement & Support organization to improve how teams operate, learn, and collaborate.

We work alongside frontline teams and partners across Sales, Product, Engineering, Marketing, and other business functions to solve operational challenges, strengthen team capabilities, and improve outcomes for our teams and customers.

We’re looking for a Manager, Revenue Operations to lead programs that help our global Enablement & Support teams work effectively and grow. In this role, you’ll turn business priorities into clear plans and drive initiatives from concept through rollout.

You’ll lead cross-functional projects, bring structure to leadership forums, build scalable training programs, and support initiatives that recognize the contributions of our teams.

You’ll partner with leaders and teams across the US, India, Mexico, and China, as well as stakeholders across Walmart Connect.

Your ability to understand operational needs firsthand, align partners, communicate clearly, and follow through will help turn ideas into meaningful results.

This role is well suited to someone who combines hands-on operational experience with strong program management skills. You understand how work gets done, can identify opportunities to improve it, and know how to bring people together to implement solutions.

What you'll do...

• Lead cross-functional programs: Manage global initiatives from planning through rollout, coordinating stakeholders, milestones, dependencies, communications, and leadership updates.
• Improve how teams operate: Partner with Enablement & Support leaders and teams to understand business needs, identify opportunities, and drive operational improvements.
• Drive leadership forums: Coordinate and facilitate business discussions, help leaders align on priorities and decisions, and ensure follow-through on action items.
• Build scalable training: Develop a global training program that supports onboarding, role transitions, and ongoing team development.
• Strengthen learning resources: Partner with regional leaders and content owners to identify learning gaps, develop role-based learning paths, and maintain a centralized training hub.
• Bring partners together: Collaborate across regions and functions-including Product, Engineering, Marketing, and Sales-to align priorities and move initiatives forward.
• Measure and improve: Use feedback and performance data to evaluate program effectiveness, identify improvements, and communicate business impact.
• Recognize team contributions: Lead initiatives that celebrate accomplishments and support engagement across the organization.

What you’ll bring

• Strong program management experience, including translating ambiguous business needs into clear plans and driving initiatives through implementation.
• Hands-on operational experience and a practical understanding of how teams, processes, and workflows function day to day.
• Experience identifying operational challenges and helping implement improvements.
• Strong stakeholder management skills, with the ability to align competing priorities and influence outcomes without direct authority.
• Experience collaborating across functions and building productive relationships with a range of stakeholders, including senior leaders.
• Clear written and verbal communication skills, with the ability to make complex information accessible to different audiences.
• Strong organizational skills and the ability to manage multiple priorities, milestones, and dependencies.
• An analytical mindset and experience using feedback or performance metrics to evaluate and improve programs.

You’ll stand out if you have

• Hands-on experience working within an operational environment, with direct involvement in understanding workflows, solving problems, and improving how work gets done.
• Experience pairing operational knowledge with program management to lead cross-functional initiatives from planning through implementation.
• Experience developing training programs, onboarding resources, or role-based learning paths.
• Experience leading employee engagement or recognition initiatives.
• Experience coordinating programs across regions, countries, or globally distributed teams.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in business, marketing, communication, digital media/advertising, or related area and 2 years' experience in campaign management, business development, market development, or related area. Option 2: 4 years' experience in campaign management, business development, market development, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

3 years' experience in account management., 3 years' experience in customer-facing role., 3 years' experience in digital media., Master's degree in business, marketing, communication, digital media/advertising or related area and 1 year's experience in campaign management, business development, market development, or related area., With CRM.

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.