Flai

About Flai

Flai's product is AI that picks up dealership phones and works the follow-up, sold as a service CRM for the service drive and now also as a sales CRM pitched to replace a store's incumbent system; the buyers are franchise dealerships and multi-rooftop dealer groups, and the company says it is live in hundreds of US stores, more than a fifth of the top 50 groups among them, on over $33M raised. New business is split three ways: four regional AEs who each own a state territory in person (Ohio and Indiana, Washington and Oregon, New Jersey, Pennsylvania, with the New Jersey seat put at 80% in the field), a remote inside sales AE who closes over phone and video from meetings booked for them, and a senior sales executive who sells only the sales CRM, to new groups and to dealers already on the service product. Feeding and growing that are a BDR running outbound into dealers and groups and an account manager who expands existing groups rooftop by rooftop and product by product. Six of the 14 openings sit after or behind the sale: customer success managers in San Francisco, Florida, Texas and Chicago who live in their region and visit their stores, an implementation manager on the road half the time connecting Flai to DMS and scheduler systems such as CDK, Reynolds and Tekion, and a revenue operations hire in the San Francisco office who also runs commission tracking. Every opening is in the US, and the closing and account roles ask for experience selling to or working inside dealerships.