Grubhub

About Grubhub

The seller at Grubhub works the merchant side of a delivery marketplace, and nine of its 10 sales-titled openings manage restaurants already live on the app rather than sign new ones. On the SMB Merchant Network, three Account Managers (St. Louis, Los Angeles, Portland, Boston, Chicago and Dallas-Fort Worth, with Spanish speakers preferred in two of the ads) own a portfolio of independent restaurants, fix menu pages and conversion and upsell marketing rates, asking for 2 to 4 years in sales or account management; two Strategic Partnership Managers in Boston, New York, Washington DC and Chicago carry the most important SMB accounts on custom agreements, run business reviews and renewals, need 4 to 6 years (Mandarin or Spanish preferred in Boston and New York) and must give those partners an emergency phone number. An Associate Account Manager on the Restaurant Success team is the retention desk: talking merchants out of cancelling, getting paused accounts back to taking orders and working a round-robin queue. On the enterprise side, an Account Manager in Chicago or New York owns the highest-value chain accounts and sells them advertising and co-marketing, with two associate seats (Chicago, DC, California, Massachusetts) handling promotions, ads and reporting under the Enterprise Partner Managers. The single hunter seat is a Business Development Representative, remote in Phoenix, Atlanta, Los Angeles or New York, who meets restaurant owners in a territory to sign them and travels up to 25% around the East Coast.