Account Manager - Retail
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The posting
Our Opportunity
We are seeking a Sydneybased Account Manager that prides themselves on developing long lasting relationships. An analytical, forward-thinking candidate with a drive to exceed expectations bringing our key retail customers on the Fisher & Paykel journey to best promote our appliance collection.
You will be
- Responsible for the planning and execution within a set territory of Fisher & Paykel retail strategy for key accounts, ensuring alignment with global imperatives and growth aspirations
- Manage and develop existing key account relationships to leverage growth opportunities
- Ensure strategic plans for key accounts include annual sale targets, product placement, marketing and promotional programmes
- Ensure the strategic plan is translated into executable actions that deliver to the strategy, resulting in increased product market share and profitable growth
- Provide proactive support for all our key accounts, e.g. product training, product on display - to drive product sales
- Provide regular reporting updates to the Regional Retail Manager, identifying key insights and providing new and innovative solutions that stand out from our competitors
- Ensure a seamless, brand aligned representation of Fisher & Paykel’s brand value proposition is applied to all key accounts
- Ensure Fisher & Paykel’s merchandising and brand representation is achieved instore
- Strong advocate for all retail training to be aligned to Sales Training program and where opportunities for growth and improvement are identified through account performance analysis
- Ensures all activities of the key account business is performed in compliance with country, state, and federal regulations and, laws governing business
- Monitors daily sales performance metrics, and reporting to maximise sell through, revenue and margin
So who are you?
- You will have a proven track record increasing sales and margins with key accounts.
- Experience working in the SDA (Specifier, Designer and Architect) environment is advantageous.
- Ability to translate strategic priorities into aligned plans at store level driving great results for all involved.
- Strong negotiating skills with the ability to influence internally and externally at all levels.
- A clear understanding and execution of retail “recipe for success”
- Ability to communicate intent clearly - can receive and give constructive feedback to provide the best solutions for our customers.
- Ability to present and facilitate and lead training sessions with retail teams.
- Strong organisation skills with the ability to work autonomously.
- Passionate about our brand with a result driven mindset.
- Strong passion/interest/desire for premium home appliances
What we offer
We can give you the opportunity to move into a large, complex global organisation headquartered in NZ with Australian Headquarters at Macquarie Park in Sydney.
Tailored development plans to support role success and progression opportunities
Along with a competitive salary and package, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products.
Appy now including your CV & a Cover letter!
#LI-CU1 #LI-Hybrid
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
Taken from Fisher & Paykel Appliances's own posting, last seen live on 13 Nov 2026.
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About Fisher & Paykel Appliances
Premium kitchen, laundry and outdoor appliances under the Fisher & Paykel and DCS names, plus Haier air conditioning, heat pump hot water, batteries and solar, sold through appliance dealers, retailers, builders and developers, HVAC specialists and electrical wholesalers.
Pay schedule: A base salary with a role-specific company bonus in the US, plus 12 company holidays and the TAYN time-off policy for exempt staff; Australian and New Zealand roles pay a salary package with flexible working and staff discounts on Fisher & Paykel and Haier products.
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