Executive/ Senior Executive, Account Management (Advertising)

Client Relationship & Communication

• Act as the main point of contact for clients, ensuring smooth, clear, and timely communication.
• Build and maintain strong relationships, ensuring trust and satisfaction throughout campaigns.
• Understand client needs deeply and translate them into actionable directions for internal teams.

Campaign Planning & Coordination

• Receive and interpret client briefs; collaborate with the Strategy team to develop strong, insight-driven proposals.
• Ensure proposals align with client expectations, feasibility, and timelines before presenting.
• Communicate confirmed scopes and timelines clearly to the Operations team for execution.

Project & Delivery Management

• Oversee campaign timelines, deliverables, content flow, quality checks, and performance updates.
• Monitor progress closely with the Operations team to ensure smooth execution and troubleshoot issues proactively.
• Conduct post-campaign reviews, present performance reports, capture learnings, and recommend next steps.

Growth & Commercial Collaboration

• Identify upsell, renewal, or cross-sell opportunities based on campaign performance and client needs.
• Collaborate with BD on commercial discussions for renewals and expansions.
• Support BD when necessary by providing client insights pre-sale.

Internal Collaboration

• Work closely with the Strategy team on planning and proposal alignment.
• Partner with the Operations team to ensure seamless workflow, clear handovers, and strong delivery.
• Maintain internal communication flow to keep teams aligned and informed.

Who You Are

• Bachelor’s Degree in Marketing, Communication, Business, or related fields.
• 1–3 years of experience in account management, client servicing, or digital marketing (Influencer Marketing/social media experience is a big plus).
• Exceptional communicator - clear, thoughtful, and confident with both clients and internal teams.
• Relationship-driven, with a natural ability to build rapport and manage expectations professionally.
• Highly organised and detail-oriented, able to juggle multiple campaigns without missing a beat.
• Strong problem-solver who stays calm under pressure and handles fast timelines well.
• Team player who can effectively coordinate between multiple stakeholders.
• Comfortably understands campaign KPIs, social/influencer dynamics, and basic analytics.
• Proactive mindset - always spotting potential issues early, and always looking for improvement opportunities.

Why You'll Love It

• Competitive Salary
• Performance Review (twice a year)
• Yearly Performance Bonus
• Annual MVP Awards
• Work in a professional, active, international, and dynamic environment
• Good chance to explore new trends in the digital market