Inside Sales Assistant

Let's Shape Tomorrow Through Exceptional Customer Experiences

At Ingram Micro, we are redefining how technology reaches the world. As one of the leading technology distributors and solutions providers globally, we connect people, businesses, and innovations that help shape the future. Every day, our team plays a vital role in enabling business success through technology, creating opportunities for our customers, partners, and communities. If you're looking to begin or grow your career in a dynamic, global organization, this is your opportunity to help shape tomorrow.

Our Insides Sales team is at the heart of delivering a seamless customer experience. Working closely with sales, customers, and internal stakeholders, the team ensures smooth order processing, timely communication, and operational excellence that help drive revenue growth and customer satisfaction. Through collaboration and a customer-first mindset, we enable our sales teams to focus on creating value and building lasting partner relationships.

At Ingram Micro, our success is guided by the principles of Results, Integrity, Imagination, Courage, Responsibility, and Talent. We foster an inclusive and collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members are empowered to learn, grow, and make a meaningful impact. We believe great outcomes are achieved when talented people work together with accountability, trust, and a shared commitment to excellence.

What You'll Do

As a Insides Sales Representative, you will play a key role in supporting our sales operations and ensuring a positive customer experience throughout the order lifecycle.

• Partner closely with the Sales team to support the achievement of business and sales objectives.
• Provide administrative and operational support to ensure efficient sales execution.
• Respond to customer enquiries via email and phone in a professional and timely manner.
• Prepare quotations, proforma invoices, and other customer-related documentation.
• Process customer purchase orders and maintain accurate order records.
• Monitor order status, coordinate delivery schedules, and support order fulfilment activities.
• Assist with payment follow-up, credit release coordination, and order-related issue resolution.
• Build and maintain strong relationships with customers through responsive and service-oriented support.

What You'll Bring

We're looking for individuals who are eager to learn, customer-focused, and motivated to contribute to a high-performing team.

• Secondary education or above.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Customer service mindset with a proactive approach to problem-solving.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in Microsoft Office applications and general business systems.
• Fresh graduates are welcome to apply; relevant customer service or sales support experience is an advantage.
• Candidates who can join promptly will be highly regarded.

Why Join Ingram Micro?

At Ingram Micro, you'll find more than a job. You'll discover a place where your contributions matter, your development is supported, and your career can grow alongside a global technology leader. Through meaningful work, learning opportunities, exposure to innovative technologies, and a culture that values diversity, inclusion, and collaboration, you'll have the opportunity to build a successful and rewarding career while helping shape the future of technology.