Senior Solutions Architect

Title: Senior Solutions Architect

Location: Waltham, MA (Open to Remote for the right candidate)

Travel Expectations: Occasional, w hen necessary to customer offices.

Job Summary

A Senior Solutions Architect is responsible for designing and implementing product and service solutions that meet the complex needs of our clients. They work closely with our clients to fully understand their business requirements and provide technical guidance and expertise to develop solutions that meet their needs.

Essential Functions (Duties & Responsibilities)

• Assist the Bulletproof sales team with pre-sales questions and accompany them to meetings as a technical resource to drive sales from a technical viewpoint.
• Possess a thorough knowledge of Bulletproof’s products and services, with specialized focus on Managed IT services.
• Work with clients to gather requirements and understand their business needs.
• Design and develop solutions that meet client requirements and industry best practices.
• Create technical specifications, design documents, and other technical artifacts to support the solution/service design process.
• Work with sales and delivery teams to define project scope, timelines, and deliverables.
• Participate in the development of proposals and project/service estimates.
• Conduct pre-sales Webinars to potential customers and partners.
• Conduct pre-Sales on-site visits to selected customers.
• Design, attend & deliver product and service presentations during seminars, events & tradeshows.
• Evaluate emerging technologies and recommend solutions that improve the efficiency and effectiveness of Bulletproof’s products and services.
• Obtain and maintain certifications from various vendors as required for professional improvement as well as vendor partnerships.
• Other duties as assigned.

Required Skills/Experience

• 7+ years hardware/software technical sales experience; experience with managed IT services is necessary.
• 7+ years’ experience working within the channel structure for vendors, distributors and resellers.
• 5+ years of highly technical experience with Microsoft Windows operating systems and supporting Windows software.
• Familiarity with RFP processes.
• 5+ years’ experience using, administering, architecting Cloud technologies – specifically Microsoft Azure, Office 365/Microsoft 365, and the Microsoft Defender Suite.
• Experience and knowledge of Microsoft SharePoint Online, Power Platform, and Azure Dev Ops.
• 5+ years’ experience with sizing, architecting and deploying infrastructure solutions including servers, storage, virtualization platforms, network security, wireless and network switching platforms.
• 5+ years’ Experience with designing Business Continuity & Disaster Recovery solutions
• Experience with sizing and architecting solutions involving Microsoft, HPE, Dell, Cisco, and Fortinet equipment would be an asset.

Required Education and Other Credentials

• Bachelor’s degree or technical diploma in Computer Science, Information Technology, or an equivalent field.
• Possessing current Microsoft certifications which include MS-500, Azure Fundamentals, MS-365 Fundamentals.
• Background knowledge in IT security including concepts of security governance.
• Knowledge of security frameworks such as ISO-27001, NIST CSF, NIST 800-53 is required.

Perks & Benefits - What’s in it for you?

• Comprehensive medical, dental, and vision insurance
• Employer matched 401(k) plan
• 100% Short-Term/Long-Term Disability coverage, Life and AD&D coverage, and Critical illness coverage
• Recognition and rewards, including score-card performance bonus, and service award bonus
• Competitive PTO policy
• Community involvement and volunteer opportunities
• Professional certification reimbursement for relevant career development
• Give back while getting paid with dedicated volunteer time

About Bulletproof

At Bulletproof, we help organizations stay secure, compliant, and future-ready through Microsoft-powered technology solutions and managed services. For more than 20 years, we've partnered with public sector organizations, regulated industries, and commercial businesses across North America to reduce risk, modernize operations, and drive measurable outcomes. As a trusted Microsoft solutions partner, we combine deep expertise in cybersecurity, cloud, compliance, and managed services with a people-first culture that values growth, innovation, and meaningful impact.

Equal Opportunity Statement

Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.