Solution Architect, D365 Customer Engagement
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The posting
Long View. A career that helps you get more out of life.
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers - and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!
Are you a Dynamics 365 Customer Engagement wizard?
We are looking for a professional and engaging Dynamics 365 Customer Engagement Solution Architect for ourData & Dynamics teamto be based out of**our Toronto, Vancouver, Edmonton, or Calgary branch! **Utilizing your deep and expert knowledge of Dynamics 365 Customer Engagement and related Microsoft cloud solutions and related technologies, you understand client requirements through strong business and technical consulting skills and are proficient in creating and implementing proven solutions that solve business challenges. You will work directly with Account Managers, Business Development Managers, and Leadership Teams to provide solution direction and quotes.
A Day in the Life
- Support Long View’s Business Applications and Data Modernization portfolio with assessments, solution design, and implementation of Microsoft Dynamics Customer Engagement/ Dynamics 365 solutions
- Map overall design to client requirements and systems, ensuring solutions align with business goals and processes, and fit within the enterprise context.
- Participate with the implementation delivery team to develop a solution proposal that includes scope, assumptions, implementation plan, and technology solution options to meet project goals as well as longer-term needs
- Provide pre-sales technical assistance, demonstrations, and product education as required
- Develop estimates, Statements of Work (SOWs) and proposals that outline professional services required to meet client requirements
What You Bring
- 8+ years of Microsoft Dynamics 365 Customer Engagement implementation experience with experience in other MS Dynamics modules
- 3+ years’ experience implementing and using Dynamics 365 CE Field Service/Microsoft CRM
- 3+ years of consulting experience
- Extensive experience with Microsoft Dataverse and Power Platform
- Experience using Azure DevOps for gathering and documenting business processes and requirements for the system with key business users
- Experience with SDK and 3rd party tools such as XRM Toolbox for the administration of Customer engagement system
- Knowledge in Dynamics 365 CE Field Service/Microsoft CRM and understanding of business processes
What Makes You Extra Awesome
- Dynamics 365 Certifications such as Dynamics 365 Fundamentals
- Dynamics 365 for Field Service Functional Consultant
- Dynamics 365 for Customer Services Functional Consultant
- Dynamics 365 for Sales Functional Consultant
- Power Platform Fundamentals
- Power Platform Developer
Why Work at Long View?
- Great people and culture
- Comprehensive benefits plan
- Career Growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
- Interesting Work – Be part of exciting projects while accessing all the latest technologies
- Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know
Taken from Long View Systems's own posting, last seen live on 13 Nov 2026.
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The application
Your details and CV, then 14 questions (4 written).
- 1.Which location are you applying for?Pick one · optional
- 2.What is your age range?Pick one · optional
- 3.Do you identify as a person with a disability?Pick one · optional
- 4.How would you like to be addressed? Feel free to share preferred names and pronouns.Written answer · optional
- 5.Are you comfortable working in office or client site as needed?Yes or no
- 6.Do you reside within 50km of a Long View office?Yes or no
- 7.If so which Long View office?Pick one: Vancouver · Calgary · Edmonton · Toronto · optional
- 8.Are you legally authorized to work for any employer in Canada and able to provide proof of such?Yes or no
- 9.What types of opportunities are you looking for?Pick any: Permanent Full-time · Hourly/Temporary · Incorporated Contractor
- 10.We are required to complete a criminal background check and employment verification as conditions of employment. Is this okay with you?Yes or no
- 11.When would you be available to start a new role?Pick one: Asap (1 week notice) · 2 weeks' notice · 3 weeks' notice · 4 weeks' notice · Other
- 12.How many years of experience do you have relevant to this position? Please also detail any transferable experience that may benefit this role.Written answer
- 13.Based on the job posting, what are your strengths relative to this role?Written answer
- 14.Please share any relevant education and certifications that you hold for this role?Written answer · optional
From Long View Systems's apply page, checked 5 Nov 2026.
About Long View Systems
A Canadian IT services provider and Cisco and Microsoft partner that sells managed cloud and infrastructure, networking, cybersecurity, service desk, Dynamics 365 and AI projects, and software licensing to organizations in Canada and Texas.
Pay schedule: A stated yearly salary range per role; US staff get a 401(k) to which the company adds 5% of the prior year's W-2 earnings, plus a yearly HSA contribution, and seller seats name variable earnings or incentives without saying how they are earned.
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