Assurant

About Assurant

Assurant sells its protection products through the companies whose customers buy them (wireless carriers, retailers and OEMs, auto and equipment dealers, banks, lenders and property managers), and its sales roles split between those channel accounts and the call centers that sell straight to consumers. In the US a senior account executive owns large client programs from launch onward, the client's main contact who pulls operations, IT, marketing and actuarial teams together and runs the quarterly business reviews. Its consumer sales centers hire phone sellers: licensed insurance agents who work from home on inbound calls (with a little outbound follow-up on quotes) selling renters insurance to a client's customers against monthly goals, and sales specialists in Rapid City, South Dakota who sell extended service contracts on appliances and electronics and settle contract billing questions. Abroad the same channel work takes other forms: a business development manager for Assurant Vehicle Protection Services visits and trains car dealers in the Greater Toronto Area and southern Ontario to grow F&I revenue and signs new dealers, a key account manager in Patna or Bhubaneswar drives the attachment of its products through OEM car dealerships, a senior channel optimization executive in San Juan works a bank client's branch network and its personal accident telemarketing channel, and a territory sales representative in Buenos Aires launches a new line for the used-car market and opens its first accounts. Buenos Aires also staffs associates who handle reporting, implementations and business review preparation for the account executives.