Bask Health

About Bask Health

Bask Health's customers are the founders and operators of direct-to-consumer telemedicine brands, and its site says more than 250 US telehealth companies run on it for intake questionnaires, provider networks, e-prescribing, payments and pharmacy delivery to all 50 states. All 35 sales-titled openings sit on the post-sale side: there is no new-business AE or SDR seat on the board. The ladder runs from junior customer success managers (one year of e-commerce customer success, or a year running one's own online store) through client success managers, account managers and senior CSMs holding large and enterprise books, up to a head of customer success who would own net revenue retention, churn and expansion, and the AI customer growth manager is the one seat built around expansion targets, selling new medications and products into existing accounts. Day to day, CSMs build logic-based patient questionnaires in the platform, help clients launch medications and triage order problems, with most postings expecting the work to start in an LLM, while two outliers are a pharmacy technician answering dosing questions and a revenue operations pricing analyst. Ten distinct roles are each posted in several countries, so the 35 break down as 10 in the US, 6 each in the UK and Canada, 4 in Spain, 3 in Mexico, 2 in Costa Rica and one each in Brazil, Portugal, Argentina and the Philippines, all remote.