Account Manager Groups

The Leading Hotels of the World is seeking an Account Manager Groups responsible for driving incremental group revenue for LHW member hotels, managing mid-sized and transactional accounts across Germany, UK Direct Corporate Groups and the Entertainment segment.

Based in London, the role combines proactive business development, account management and sales execution, with regular travel to assigned markets. The Account Manager will also act as European Vertical Lead for Entertainment and Automotive, identifying new opportunities and sharing market insights across GSO.

The role requires strong client and hotel relationships, effective opportunity management and a focus on conversion, revenue growth and LHW's luxury positioning.

This is a full-time position based in London. Our hybrid schedule allows employees to work remotely three days a week and requires office attendance on Mondays and Thursdays.

Key Responsibilities

Germany – MICE and Groups

• Manage and develop relationships with MICE agencies, event planners, incentive houses and corporate clients.
• Identify and acquire new accounts generating incremental luxury group revenue.
• Develop direct corporate opportunities, particularly within Automotive, life sciences, financial services, technology and consulting.

Entertainment – European Vertical Lead

• Develop the Entertainment segment across Europe, with particular focus on the UK.
• Build relationships with production companies, film and television organisations, music and touring companies, and specialist agencies.
• Generate opportunities across productions, touring, premieres, press events and talent accommodation.

UK Direct Corporate – Business Development

• Identify and acquire UK corporate clients with direct group and event requirements.
• Develop opportunities for leadership meetings, board meetings, offsites, incentives and corporate events.
• Build relationships with corporate event planners, executive assistants, procurement and travel managers.

Sales Planning, Administration and Collaboration

• Independently plan and execute sales activities, travel and account development.
• Maintain accurate account, pipeline and opportunity records in Salesforce.
• Track performance against revenue, conversion and business development targets.
• Prepare account plans, reports and sales updates.
• Support market initiatives, sales missions, familiarization trips and client events.
• Collaborate across GSO to maximize opportunities and deliver shared objectives.

Experience

• Bachelor's degree preferred in Business, Sales, Marketing or Hospitality.
• 3–4 years of relevant sales experience, ideally in luxury hospitality, travel or MICE.
• Fluent German and English; additional languages advantageous.
• Willingness to travel regularly across assigned markets.
• Demonstrated experience in account management, business development and client relationship building.

Skills

• Commercially driven, proactive and results-oriented.
• Strong understanding of luxury hospitality and group sales.
• Excellent relationship-building, communication and negotiation skills.
• Ability to identify opportunities and convert business.
• Strong organizational, analytical and time-management skills.
• Comfortable working independently and collaborating across international teams.
• Proficient in Salesforce and Microsoft Office.
• Professional approach consistent with LHW's luxury brand standards
• Fluency in English, German

Benefits

The Leading Hotels of the World fosters a high-performance culture and generously rewards its employees for their contributions. Here is just a preview of the benefits we offer:

• Competitive Salary and benefits package
• Annual incentive opportunity
• Up to $500 for home office setup credit
• Up to $500 travel credit that supports and encourages our employees’ passion for travel
• Collaborative and inclusive work environment
• Flexible working arrangements

About The Leading Hotels of The World, Ltd. (LHW)

Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon. The LHW community is filled of exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience. LHW’s collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW’s tiered guest loyalty program Leaders Club. From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps - and beyond - explore, find inspiration, and experience unforgettable travel moments. For more information visit: www.lhw.com, Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram @leadinghotelsoftheworld.