Account Manager - Tech/Consulting - Europe

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

Join a team that turns the complexity of global trade into something anyone can build on. You’ll partner with innovative software and technology companies across the assigned region to embed Kpler’s maritime and commodities intelligence into their own products.

Key Responsibilities

• Drive portfolio revenue growth across the region by managing assigned accounts and consistently meeting or exceeding annual sales targets.
• Identify, cultivate, and close strategic upsell and cross-sell opportunities aligned with evolving client intelligence needs.
• Serve as a commercial business partner, contributing to budgeting, multi-year planning, demand planning, reporting, and key commercial metrics.
• Gather direct market, product, and competitor intelligence from client interactions to inform Kpler’s product and commercial strategy.
• Maintain rigorous CRM data integrity in Salesforce, ensuring accurate account notes and updates to support achievable forecasting and effective collaboration across the sales team.
• Collaborate with cross-functional teams including Sales, Customer Success, Marketing, Sales Operations, Business Units, and Business Development to drive organizational success.
• Represent Kpler externally with professionalism and credibility, building trusted relationships with clients and industry stakeholders.
• Contribute to corporate projects and initiatives that support Kpler’s broader strategic objectives.
• Negotiate contracts and commercial terms to secure profitable agreements while ensuring full compliance with company policies.

What you'll need (Must-haves)

• 3+ years of B2B sales or account management experience, ideally selling data, APIs, SaaS or other technology products to software or technology companies.
• Experience managing and growing a portfolio of accounts, with a track record of retaining and expanding client relationships.
• Comfort discussing technical topics (APIs, data feeds, integrations) with product and engineering stakeholders, and a willingness to learn quickly.
• Exceptional communication, consultative relationship-building, and negotiation skills, with full professional fluency in English.
• High self-motivation, resilience, and adaptability, with the ability to thrive in fast-paced, dynamic environments while contributing to shared team success.

Nice-to-haves

• Commercial exposure to or working knowledge of global trade, maritime shipping, or commodities markets.
• Hands-on proficiency with modern sales enablement tools and CRMs (e.g., Salesforce, LinkedIn Sales Navigator, Outreach, ZoomInfo).
• Working proficiency in French, German, or additional languages.
• Willingness and flexibility to travel as needed for key client engagements and industry

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?

We make things happen

We act decisively and with purpose, going the extra mile.

We build together

We foster relationships and develop creative solutions to address market challenges.

We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.

Our People Pledge

Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

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