Lead Solution Architect

Company Description

We're not here to add to the noise. We're here to cut through it- with AI that actually works for marketers.

From AI-powered content creation to world-class CMS and the industry's most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.

10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.

But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.

If you want to be part of a team that's shaping the future of marketing technology - and actually enjoys doing it - you're in the right place.

Find us on Instagram: @optimizely

Introduction

Energetic, commercially minded and passionate about how AI can solve real business problems, the Lead Solution Architect combines deep technical expertise with customer obsession and strong storytelling.

Working closely with Sales, you will own the technical “how” of our solutions while confidently articulating the commercial “why”. You will help enterprise customers understand how Optimizely’s AI platform, including generative AI, intelligent agents and automation, can transform marketing workflows, improve productivity and drive measurable business outcomes.

This is a strategic role with the opportunity to help shape Optimizely’s AI GTM story, influence how we position and demonstrate our AI capabilities, and develop new ways of engaging customers around emerging AI use cases.

Job Responsibilities

• Lead strategic discovery to understand customer challenges, business objectives and AI opportunities.
• Design and communicate AI-led solution architectures that address complex customer requirements.
• Deliver compelling demonstrations of Optimizely’s AI, agentic and marketing technology capabilities.
• Translate complex AI concepts into simple, commercially relevant customer stories.
• Partner closely with Account Executives to shape technical strategy throughout the sales cycle.
• Engage senior Marketing, Digital, IT, Data and AI stakeholders.
• Connect AI capabilities to measurable business outcomes including productivity, automation, content creation and experimentation.
• Help evolve Optimizely’s AI GTM strategy, messaging, demos and solution frameworks.
• Stay current with developments across GenAI, LLMs, AI agents, orchestration, RAG and enterprise AI.
• Work cross-functionally with Product and Engineering to bring customer feedback and emerging use cases into the product roadmap.

Knowledge and Experience

• Proven experience in Pre-Sales, Solution Architecture, Sales Engineering or Technical Consulting .
• Strong understanding of AI and its practical application within enterprise environments.
• Experience with technologies such as GenAI, LLMs, AI agents, automation, APIs and integrations .
• Strong understanding of MarTech or adjacent categories such as DXP, CMS, experimentation, data or personalisation.
• Excellent discovery, presentation and storytelling skills.
• Ability to explain complex technical and AI concepts to both technical and non-technical audiences.
• Commercially minded, with the ability to connect technology to customer value and business outcomes.
• Comfortable engaging senior enterprise stakeholders across Marketing, Digital, IT and AI.
• Strong growth mindset with a willingness to experiment, learn quickly and operate in an evolving AI environment.
• Self-directed, collaborative and comfortable helping define new approaches to AI-led pre-sales and GTM .

Additional Information

All your information will be kept confidential according to EEO guidelines.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.