Solutions Engineer

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

Overview

As a Solutions Engineer, you act as the technical bridge between our Sales teams and enterprise customers. You own the technical relationship throughout the pre-sales cycle and play a key role in winning new business by providing clear, practical and hands-on technical guidance - onsite, virtually and remotely.

Key Responsibilities

• Act as a trusted technical advisor to customers and partners throughout the sales cycle
• Lead and execute Proofs of Concept (PoCs) and support the implementation of Trend Micro solutions
• Deliver compelling technical demonstrations of Trend Cloud solutions and integrations across AWS, Azure and GCP
• Design and explain solutions to complex cloud and cybersecurity challenges
• Build and maintain strong technical relationships with enterprise customers and strategic partners
• Support alliance initiatives, beta programs and the continuous development of SE best practices
• Build internal technical readiness and develop subject matter expertise across Trend Micro technologies
• Travel regionally up to approximately 30–35%

We are open to two types of candidates

Early-Career Technologists

Technical professionals with a background in architecture, software development, networking or systems engineering who are looking to transition into a customer-facing Sales Engineering role within Cybersecurity.

Professionals bringing

• 3+ years of experience in Sales Engineering, Solutions Engineering or Professional Services
• 3+ years of experience working with cybersecurity products and technologies, such as firewalls, antivirus, IDS/IPS or content security
• Hands-on experience with AWS, Azure and/or GCP environments
• Experience in SOC, Incident Response or security operations is a strong plus

Desirable Skills & Certifications

• CEH, CompTIA Security+, CISSP or comparable security certifications
• AWS certifications
• Solid understanding of security incidents, cloud architectures and security best practices
• Scripting experience with Python, PowerShell and/or Bash
• Excellent communication, presentation and customer-facing skills
• Ability to translate complex technical concepts into clear business value
• Strong problem-solving skills and a hands-on, collaborative approach

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.