Kraken

About Kraken

Kraken started inside Octopus Energy and now licenses its platform to utilities such as E.ON Next, EDF, Origin and Tokyo Gas, saying it runs more than 90 million customer accounts in over 15 countries; the deals are multi-year SaaS, core billing and managed-services contracts, the largest above $100 million. Its sales openings are few and senior: a Global Head of Strategic Deals in London who negotiates those contracts for the Chief Commercial Officer, a London director charged with getting Kraken into BSS transformation talks at European and Middle Eastern telcos before an RFP is issued, a Principal Engagement Manager who expands accounts where Sales Directors have landed the Agent Studio AI product, and a Head of Corporate Development for acquisitions and partnerships. Pre-sales is two solution consultants, one in New York for North American utilities and one in Melbourne covering Kraken Distribution and Kraken Customer across APAC, while the installed base gets a Director of Customer Success in Tokyo who is also client partner for the main Japanese accounts and a German-speaking senior account manager for Flexibility clients across Europe. Five of the 13 sales-titled openings are client enablement and coaching leads (three in Berlin, one each in Paris and Melbourne), delivery roles that take a utility's operations teams through the move onto Kraken rather than selling. The New York consultant is the only US seat; London holds four openings and Berlin four, with the rest in Paris, Melbourne and Tokyo.