Client Partner

Founded to transform retail finance, Ajaib Group is an Indonesian fintech unicorn breaking barriers to financial access. Having recently secured a $270M Series C - the single largest funding round in Southeast Asia over the past four years - we are backed by premier global investors including Y Combinator, Ribbit Capital, SoftBank, and SBI Holdings.

To build world-class products, we assemble world-class talent. Supported by our fully remote work arrangement, our team spans Eastern Europe, the Middle East, India, and Southeast Asia, allowing you to work with brilliant engineers and builders from around the globe from wherever you are. We operate with an impact-driven purpose where everyone is the owner of our customers' satisfaction. Driven by a growth mindset and a fierce will to win, we refuse to settle and constantly push engineering boundaries.

Responsibilities

• Manage a portfolio of clients, including professionals, entrepreneurs, and high-net-worth individuals, with a focus on long-term relationship building
• Conduct regular check-ins and review meetings with clients to discuss portfolio performance and provide updates
• Maintain ongoing communication with clients through calls, messages, and digital channels to ensure engagement and satisfaction
• Drive growth by encouraging clients to increase their investment contributions
• Share curated insights, research, and investment recommendations from the internal advisory team

Requirements

• MBA graduate is a must and coming from a reputable university is preferred
• Strong interpersonal and communication skills
• Previous experience in sales, account management, or client servicing is an advantage
• Willingness to work full-time onsite at the company’s office

Benefits

• Performance Bonus - Get rewarded for the impact you make
• Private Insurance - Comprehensive health coverage for you
• Paid Time Off - Take the time you need to recharge and come back stronger
• Learning & Development - Company-sponsored training, courses, and professional certifications
• Hybrid Work Arrangement - Enjoy the flexibility of working both remotely and from the office
• Career Growth - Work closely with experienced leaders and take on meaningful ownership as we scale
• Employee Perks - Enjoy exclusive discounts, partnerships, and lifestyle perks
• Collaborative & High-Ownership Culture - Work with smart, driven people in cross-functional teams, take ownership, and make a meaningful impact for our users.