Solutions Architect II

Job ID - 27-0461

Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them - in ways they may not even know they are at risk - so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

The Solutions Architect II is responsible for providing presales support to Barracuda’s customers. This role facilitates workshops, validates technical requirements, answers advanced technical questions, delivers product demonstrations, manages POV/POC process, and collaborates with sales teams on sales opportunities. It also follows up with prospective customers during the evaluation phase to ensure they have the necessary support and information.

Responsibilities

• Works on gathering client requirements, performing fit-gap analysis and shaping high level client solutions based on Barracuda’s products
• Manages technical engagements, such as briefings, proof of concepts and architectural design sessions
• Contributes to the delivery of workshops, bootcamps, and trainings necessary to build partners’ technical skills
• Delivers compelling product demonstrations and presentations to showcase the features and benefits of network security solutions
• Works on projects involving the task of qualifying opportunities, validating technical requirements, and providing appropriate product recommendations to ensure customer needs are met
• Answers technical questions, overcomes objections, and helps sales position against competitive solutions to secure customer buy-in
• Responds to RFI’s and RFP’s and engages with appropriate internal resources like sales, product management, product marketing, CSE’s, and others when necessary to help close opportunities
• Conducts security assessments and audits of client networks to identify vulnerabilities and recommend solutions for remediation.
• Follows up with prospective customers during the evaluation phase to ensure they have the necessary support and information
• Collaborates with sales teams to ensure the smooth transition of projects from pre-sales to post-sales phase and offer guidance on network security design and configuration based on client requirements
• Leverages specialized sales engineering knowledge in breadth and/or depth to a variety of issues/projects within the team
• Works in a project-oriented manner contributing towards team-level goals
• Works closely with channel solutions teams to identify customer needs and provide tailored solutions
• Assists channel solutions team in analyzing sales data and/or developing strategies for sales' process improvement
• Works with Key Channel Partners and Distributors to help them build Competence

Technical Know How

• Microsoft 365: knowledge of the M365 suite and its administration
• Network & Infrastructure Security: hands-on experience with WAN/LAN, VLANs, VPNs, routing, firewalls, QoS, and SNMP
• Data Protection: Knowledge of server and cloud backup solutions
• Knowledge of Email Security platforms

Qualifications

• Bachelor’s / master’s degree in sales, business administration or equivalent experience
• 5+ year of experience in sales operation, consulting, sales engineering or equivalent in the IT industry, preferably in SMB/mid-markets
• Excellent English language both written and verbal
• Understanding of Security across six threat vectors, email, users, remote users, networks, applications with a demonstrated passion and understanding of the Email and Security markets
• Ability to work efficiently and effectively under pressure, while changing and realigning priorities
• Excellent analytical and troubleshooting skills with strong attention to detail
• Ability to close business while achieving a high level of customer satisfaction

What you’ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.